Code of Conduct
for IDCom Partners s.r.o.
(next only „IDCom Partners“)
- IDCom Partners act only with expertise, fair and in accordance with good morals and the rules of good behaviour, also in accordance with business practices and the applicable law of the Czech Republic.
- IDCom Partners always prefer legitimate interests of clients over the interests of themselves.
- IDCom Partners approach clients without prejudice whether for racial, religious, national, political, sexual or other reasons.
- IDCom Partners do not use unfair, deceptive and aggressive business practices.
- IDCom Partners inform the client clearly, accurately and in a comprehensible form about any relevant facts relating to a given business case, in particular about all the facts known to the company, that may influence the client's interest or ability to close a deal, even then there is a risk that the deal will not be closed.
- IDCom Partners are always available to the client with professional advice and help. They are always ready to solve even unusual situations and needs of the client.
- IDCom Partners follow the dates of the meetings agreed with the client. In case of a serious reason, that will cause a change in the term will be excused in a timely manner and with appropriate justification.
- IDCom Partners never take advantage of client's unfavorable situation, crunch, weaknesses, nervosity or lack of information.
- IDCom Partners act in accordance with the State Economic Competition Rules. The company does not downplay the activity of the competitors. If the company's representative is asked about the oppinion of the competitor, he expresses it objectively and in a decent and tactful way.
- IDCom Partners are discreet about all the facts they gather by their business activities. The data is protected from the unauthorized access of the third parties.
- IDCom Partners take care of enhancing professional knowledge and skills.
- IDCom Partners strives for a good reputation with its behaviour and activities. The company seeks to increase the prestige of a real estate agent and the sale of properties in general.